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Redacting Personally Identifiable Information (PII)

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Audience

Reviewers that need to identify and redact personally identifiable information (PII) across documents

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Knowledge Level

Intermediate

Lessons in this Workflow

Find Documents with PII

  • Open an existing document set (binder, assignment, etc.) OR…

  • Run a search using Smart Expressions to find documents with text content that matches common PII patterns.

Review and Redact

  • Open a document for review, then use the Hit Highlights panel on the right to find and redact common PII expressions.

Workflow image: hit highlights panel in the review window

  • Watch this video on redactions:

Configure Hit Highlight Settings

There are two types of Hit Highlights. Custom hits are created by individual reviewers and can be pinned to persist as you review each document in your set. Persistent hits are created by Project Administrators and will apply for all documents and reviewers.

[OPTIONAL] Choose a Partial Redaction Setting

To only partially redact PII values, select the gear icon beneath the hit highlight and configure your PII redaction type before redacting.

Workflow image: Partial redaction options for hit highlights

[OPTIONAL] Batch Redact PII Across Multiple Documents

  • Quickly redact common PII patterns across multiple documents by selecting Batch, then Redact from the Results Table toolbar. Use the pre-set PII patterns to find and apply redactions.
    Workflow image: batch > redaction toolbar selection

Tip! If batch redacting, be sure to review the redactions on your documents to confirm the redactions are accurate.

WANT TO LEARN MORE?

Ready to produce your documents? Learn about production workflows.